Policies
HOW TO SCHEDULE SERVICES
Services may be requested via service request form, email, or by phone
HOW SERVICES ARE BILLED
· Services time starts when we leave our location and ends
when we complete the service. However, mileage ends when
we return to office. Additional time is calculated in 15 minute
increments of $5.00.
· All prepaid hourly plans or services must be used within 60
days of purchase.
SERVICE CANCELLATIONS
· There will be a $10.00 fee for cancelling any prescheduled
errand less than 8 hours in advance.
Scheduling is very important and is necessary to run an efficient business and we need as much advance notice as possible to keep our schedules running on time.
BEFORE, OR AFTER HOURS, & EMERGENCY
· Errand services before 8am, & after 5pm, is an additional
$10.00 per hour
· Weekends is an additional $10.00 per hour
· Holidays is an additional $20.00 per hour
· Request that are urgent with no prior appointment or
scheduling(Right Now!) is an additional $10.00-$15.00 per
hour · Monthly packages do not include weekends, before &
after hours, or holiday hours
· Special hours are subject to availability
LIABLITY
JUST RIGHT! Errand Services is not responsible for damages to personal items, merchandise, or any late fees charged to clients by outside vendors.
PAYMENTS
· Due at the time of service
· Return checks (NSF) will be charge $30.00 fee
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